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Types of Systems
The Electronic Systems Industry includes businesses that sell, install, maintain, service and monitor various types of electronic systems in homes, businesses and government installations including:
- Burglar Alarm Systems
- Fire Alarm Systems
- Access Control Systems
- Closed Circuit Television Systems (CCTV)
- Home Theater and Home Audio Systems
- Home Control and Automation Systems
- Telephone and Intercom Systems
- Computer cabling and/or networks
- Satellite Dish Systems
Selecting a Contractor
NCAA recommends that consumers take the following steps BEFORE selecting a systems contractor:
- Check to see if the contractor is a member of the NCAA or an equivalent association in Maryland or Virginia. Associations members agree to maintain a high level of conduct under a Code of Ethics and render services at the highest level of quality.
- Call several companies. Ask them if their employees are trained and/or certified by the NBFAA.
- Ask the companies if they have appropriate state and/or local licenses, if required. Some sort of license will be required for any company that provides these services in DC, MD or VA.
- Ask the companies if they conduct any pre-employment screening.
- Contact your local police department's Crime Prevention Department, state licensing agencies, Consumer Protection Agencies, and the Better Business Bureau.
- Ask your insurance agent, friends, family or neighbors for referrals.
- After you've narrowed the field to three or four alarm companies, ask for the name of the person who will call on you. It is best to plan the appointment time when all those involved in the decision are present.
- When he/she visits, ask to see some company identification.
- Ask each alarm company representative for an inspection, recommendation and a quote in writing. Use a checklist to compare different packages and price quotes.
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